Teamlead Field Implementation (m/f/x) für Berlin gesucht

Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt

Job Kategorie: Telekommunikation (Software, Hardware und Dienstleistungen) Informationstechnologie (IT)

Stellenangebot Basisdaten

Arbeitsort:: DE 10405 Berlin
Umkreis:: keine Angabe.
Art der Arbeitsstelle:
Letze Aktualisierung:: 11.01.20252025-01-11

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Stellenausschreibung: Teamlead Field Implementation (m/f/x)

Arbeitgeber bzw. Arbeitsvermittler: Lightspeed HQ in Hamburg

Branche: Telekommunikation (Software, Hardware und Dienstleistungen)

Kategorie: Informationstechnologie (IT)

Stellenbeschreibung: About us Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences. The cloud solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financing and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). With teams across North America, Europe and Asia Pacific, the company serves retail, hospitality and golf businesses in over 100 countries. Tasks Team Management: Lead and mentor a team of Field Implementation Consultants and Technicians, providing guidance, support, and training as needed. Foster a collaborative and positive team culture, promoting effective communication and knowledge sharing. Project Oversight: Oversee the planning and execution of on-site implementations, ensuring adherence to project timelines and quality standards. Collaborate with cross-functional teams to streamline processes and optimize project efficiency. Client Interaction: Act as an escalation point for client issues, providing timely resolution and maintaining a high level of client satisfaction. Collaborate with the sales team to understand client requirements and expectations for on-site implementations. Performance Monitoring: Monitor and assess the performance of the Field Implementation Consultants against key performance indicators. Provide regular feedback and conduct performance reviews to ensure continuous improvement. Resource Allocation: Allocate resources effectively to meet project demands and deadlines. Work closely with project coordinators to ensure adequate staffing for on-site deployments. Quality Assurance: Ensure that implemented solutions meet quality standards and client expectations. Implement best practices for quality control during on-site installations. Profile Proven experience in a leadership role, preferably as a Team Lead or Manager in a field implementation environment. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Technical proficiency in field implementation processes, preferably in industries such as technology or retail. Excellent time management and organizational skills Fluency in German & English is required We offer Come live the Lightspeed experience... Genuine career opportunities in a company that’s creating new jobs every day; Work in a team large enough for growth but lean enough to make a real impact; Exposure to modern and proven technology; Ability to work and grow in a truly flexible environment; Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story. … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: Lightspeed equity scheme (we are all owners) Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow Subsidy to annual travel pass if you travel by public transport to the Berlin office Regular breakfast or lunches, drinks & snacks in our Berlin office Contact If you have any further questions, please reach out to jasmine.enteghami-coulon@lightspeedhq.com

Qualifikation: Arbeitskräfte

Verdienst:: n.a.

Bewerbung an: Lightspeed HQ
Am Strandkai 1
De 20457 Hamburg

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