Senior IT Workplace Manager für Berlin gesucht
Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt
Job Kategorie: Versicherungswesen Vertrieb u. Verkauf
Stellenangebot Basisdaten
- Arbeitsort:
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DE 10407 Berlin
- Umkreis:
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keine Angabe.
- Art der Arbeitsstelle:
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- Letze Aktualisierung:
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30.09.20242024-09-30
Stellenausschreibung: Senior IT Workplace Manager
- Arbeitgeber bzw.
Arbeitsvermittler
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dentolo Deutschland GmbH in Hamburg
- Branche
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Versicherungswesen
- Kategorie
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Vertrieb u. Verkauf
- Stellenbeschreibung
- About dentolo We don’t just offer insurance. We create solutions
tailored to needs. Founded in 2015, dentolo builds and operates
holistic insurance solutions, radically centered around you. We
believe in offering a solution for everyone’s individual needs, so
that they and their loved ones can be more carefree. Our solutions are
built through conversations with our customers, teams and market
specialists. We call this our expert insurance approach. Today, every
fourth new online customer in Germany chooses us as their partner for
dental and pet health insurance. Our first two brands, dentolo and
petolo, are rated 4.5+ of 5 on Google - unlike any other provider. We
are customer-obsessed experts that love working together as a team.
Our culture is built on collaboration, fast execution and bold
actions, always caring about the customer first. Now we are looking
for a motivated and driven Senior IT Manager to join our IT Team. This
is an important role at dentolo as we expand our offerings and
capabilities, redefine our tech stack and continuously optimize for
maximum growth, scalability and efficiency. Your role in a team:
Overseeing IT Workplace, with a focus on managing and resolving
complex 1st and 2nd level service/support requests. Leading efforts to
drive automation and continuous improvement of IT processes, including
the implementation of new workflows. Managing incident and service
management processes to minimize disruption and ensure smooth IT
operations. Developing, delivering, and managing training programs and
educational materials to enhance employees’ IT proficiency.
Contributing to and managing IT projects aimed at further improving
employee enablement and overall IT infrastructure. What you need to
have to be successful: Hands-on experience in IT operations,
particularly within workplace IT. This includes managing end-user
devices, IT service desks, and infrastructure support. Demonstrated
experience in streamlining IT processes and implementing automation
solutions to improve efficiency and reduce manual workloads.
Experience with service management tools like Jira Service Management
or automation platforms is crucial. A solid background in managing IT
incidents and service requests, maintaining high service levels, and
ensuring minimal disruption to business operations. Familiarity with
ITSM (IT Service Management) tools, such as Jira Service Management or
ServiceNow, is highly desirable. Experience in leading IT projects
from conception to implementation, ensuring they are delivered on
time, within scope, and within budget. Familiarity with Agile or other
project management methodologies is a plus. Strong expertise with
Atlassian tools (Jira Service Management, Confluence, Opsgenie),
Google Workspace, Slack, Okta (or similar), and Mobile Device
Management (MDM) systems such as Jamf, Kandji, and Intune. A
proactive, solution-focused mindset with the ability to work
independently and prevent future IT issues before they arise. Strong
analytical skills to diagnose and resolve complex IT issues, ensuring
smooth IT operations. Excellent written and verbal communication
skills for interacting effectively with both technical and
non-technical stakeholders. You are fluent in both German and English
Would be beneficial: Experience with automation tools like Zapier,
N8N, and Make to drive process efficiencies. French language skills
Your team: IT Team Lead 2 Full-time IT Workplace Managers as well as
working closely with 1 IT Security Lead, People Team, Automation
Specialists Why dentolo? Salary & vacation Attractive fixed salary
Staggered vacation days, starting at 28 days (+ holidays on December
24th and 31st) Mobility & flexibility Choose between a free
Swapfiets bike, a BVG ticket ("Umweltticket”) or a
"Deutschlandticket” subsidized by us Work remotely in Germany or
hybrid in our office in Berlin Mitte/Prenzlauer Berg Work abroad in
the EU for up to 60 days Health Benefit from free coaching sessions
with nilo.health, our mental health tool Test our products yourself!
Choose between dentolo, petolo or vitolo Development Training budget
of €750 per year Regular (360 degree) feedback And much more…
Legendary summer and winter parties Regular team events Many discounts
on the corporate Benefits Platform Sounds like the perfect job for
you? We look forward to receiving your application and getting to know
you! dentolo is an equal opportunity and diversity employer. We strive
to create a friendly, safe, and welcoming environment for all our team
members, regardless of ethnicity, gender, gender identity and
expression, sexual orientation, limitations and talents of any kind,
physical appearance, social background, marital status, age, or
religion (or lack thereof). When you apply, we focus solely on your
experience and motivation. You decide what additional information you
want to disclose (photo, marital status, religion, gender,
nationality, etc.). We value and treat all applications equally.
Contact: Valeriia Vasko Tech Recruiter vvasko@dentolo.de 030398200588
- Qualifikation
- Arbeitskräfte
- Verdienst:
- n.a.
- Bewerbung an
- dentolo Deutschland GmbH
Am Strandkai 1
De 20457 Hamburg
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