Plasma Center Manager für Bochum gesucht

Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt

Job Kategorie: Sonstige Branchen Sonstige Tätigkeitsbereiche

Stellenangebot Basisdaten

Arbeitsort:: DE 44789 Bochum
Umkreis:: keine Angabe.
Art der Arbeitsstelle:
Letze Aktualisierung:: 13.11.20242024-11-13

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Stellenausschreibung: Plasma Center Manager

Arbeitgeber bzw. Arbeitsvermittler: Ruhr Plasma in Hamburg

Branche: Sonstige Branchen

Kategorie: Sonstige Tätigkeitsbereiche

Stellenbeschreibung: Tasks Job Description ● Develop objectives for the center’s day-to-day activities. ● Conduct effective resource planning to maximize the productivity of resources (people, technology, etc.). ● Supervision of Plasma Collection duties and proper documentation. ● Collect and analyze the center statistics (trend of sales, operating costs, etc.). ● Assume responsibility for budgeting and tracking expenses. ● Hire, coach, and provide training to personnel to maintain high customer service standards. ● Evaluate performance with key metrics ● Prepare reports for local office ● Manage the daily running of the center, including sourcing equipment, effective resource planning, and applying center strategies and operations. ● Undertake needs assessments, performance reviews, and cost/benefit analyses. ● Set/meet performance targets for efficiency, sales, and quality. ● Ensure all relevant communications and data are updated and recorded. ● Advise clients on products and services available. ● Liaise with supervisors, team leaders, operatives, and third parties to gather information and resolve issues. ● Maintain up-to-date knowledge of industry developments and involvement in networks. ● Coordinate staff recruitment and write job adverts. ● Review the performance of staff, identify training needs and plan training sessions. ● Handle the most complex customer complaints or inquiries. ● Organize shift patterns and the number of staff required to meet demand. ● Coach, motivate, and retain staff. ● Coordinate bonus, reward, and incentive schemes. ● Forecast and analyze data against budget figures on a weekly and/or monthly basis. Requirements Requirements ● Proven experience as a plasma center manager or similar positions. ● Experience in customer service is required. ● Knowledge of performance evaluation and customer service metrics. ● Solid understanding of reporting and budgeting procedures. ● Experience in basic financial analysis (cost-effectiveness, cost-benefit, etc.). ● Outstanding communication and interpersonal skills. ● Excellent organizational and leadership skills with problem-solving ability. ● Positive and patient. ● Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. ● Knowledge of management principles and familiarity with company products, services, and policies. ● Fluent in both language of English and German (reading and writing). ● Proficient in Microsoft Office (Excel, Word, and Outlook) ● Men is preferred

Qualifikation: Arbeitskräfte

Verdienst:: n.a.

Bewerbung an: Ruhr Plasma
Am Strandkai 1
De 20457 Hamburg

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