IT Support Engineer für Hamburg gesucht
Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt
Job Kategorie: IT/IT-Dienstleistung Informationstechnologie (IT)
Stellenangebot Basisdaten
- Arbeitsort:
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DE 20095 Hamburg
- Umkreis:
-
keine Angabe.
- Art der Arbeitsstelle:
-
- Letze Aktualisierung:
-
27.10.20242024-10-27
Stellenausschreibung: IT Support Engineer
- Arbeitgeber bzw.
Arbeitsvermittler
-
Total IT Global in Hamburg
- Branche
-
IT/IT-Dienstleistung
- Kategorie
-
Informationstechnologie (IT)
- Stellenbeschreibung
- Intro Total IT Global is a leading IT infrastructure services provider
offering holistic vendor agnostic hardware and managed service
solutions globally. We work closely with our customers and undertake
full accountability of their goals by providing end to end support at
every stage of the IT hardware lifecycle i.e. from consulting,
procurement, maintenance support all the way to Green Disposal and
data destruction – all under one roof. With ‘Nimble’,
‘Holistic’ and ‘Innovative’ as our core competencies, Total IT
Global propagates agility and delivers service excellence to our
customers comprising Global Multi-National Companies across more than
112 countries worldwide. Tasks a) Provide first/second level contact
and problem resolution for customer issues. b) Work with Third Party
Vendors to remediate complex AV issues as needed. c) Provide timely
communication on issue status and resolution. d) Maintain ticket
updates for all reported incidents. e) Install, upgrade, support and
troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft
Office 2010, Cisco Jabber, another authorized desktop application. f)
Should have basic knowledge of Mac operating system, to support Apple
pc users. g) Install, upgrade, support and troubleshoot for printers,
computer hardware. h) Performs general preventative maintenance tasks
on computers, laptops, printers. i) Performs remedial repairs on
Desktops, laptops, printers, and any other authorized peripheral
equipment. j) Use diagnostic tools to troubleshoot problems associated
with network connectivity, and workstation hardware/software. k) Broad
experience of IT with basic understanding of Networks, Servers,
Audio/Visual, Smart Devices and Telecoms. l) This position requires
the ability to work in a project-based environment requiring
flexibility and teamwork. Performs other duties as assigned.
Requirements Provide support on Client Windows platform, for
desktop/end user technologies, collaboration tools, and mobile
technologies and printing, this includes the laptop/mobile devices
all, video conferencing, network/remote access this position works
collaboratively with the Service Desk for end user break/fix and other
support functions.
- Qualifikation
- Arbeitskräfte
- Verdienst:
- n.a.
- Bewerbung an
- Total IT Global
Am Strandkai 1
De 20457 Hamburg
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