Global IT Provider Manager (m/f/d) für Hamburg gesucht
Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt
Job Kategorie: Sonstige verarbeitende Industrie Ingenieurwesen
Stellenangebot Basisdaten
- Arbeitsort:
-
DE 20355 Hamburg
- Umkreis:
-
keine Angabe.
- Art der Arbeitsstelle:
-
- Letze Aktualisierung:
-
01.10.20242024-10-01
Stellenausschreibung: Global IT Provider Manager (m/f/d)
- Arbeitgeber bzw.
Arbeitsvermittler
-
EVIDENT Europe GmbH in Hamburg
- Branche
-
Sonstige verarbeitende Industrie
- Kategorie
-
Ingenieurwesen
- Stellenbeschreibung
- Intro Headquartered in Tokyo, Japan, Evident employs around 4,500
people at a total of 57 locations worldwide. Evident Europe,
headquartered in Hamburg, Germany, employs approximately 770 people in
16 countries. The product portfolio includes a wide range of
microscope systems used in clinical diagnostics, medical and basic
research, as well as in various industrial areas. In addition, Evident
offers videoscopes, products for non-destructive testing techniques
and for X-ray fluorescence analysis. Evident’s Global IT Provider
Manager (m/f/d) plays a pivotal and strategic role in streamlining IT
operations, enhancing productivity, and delivering business value by
partnering with external service providers to deliver global IT
services with excellence. Tasks Oversee the transition and integration
of outsourced operations, ensuring minimal disruption to business
processes and maintaining high quality standards. Develop and
implement IT sourcing strategies that align with Evident’s goals and
objectives, ensuring cost-effectiveness and efficiency in operations.
Manage relationships with IT sourcing partners to ensure compliance
with contractual obligations, maintaining open lines of communication
for feedback and continuous improvement. Lead operational governance;
monitor and assess the performance of outsourcing partners against
agreed-upon metrics and KPIs, implementing corrective actions as
necessary to address any deficiencies. Measure, track, report and
evaluate performance to agreed SLAs and undertake necessary corrective
actions with the vendors if deficiency in service delivery is
detected. Ensure accuracy of billing against contracted services
delivered; evaluating service level agreements, service credits, earn
backs and other ‘service to price’ mechanisms. Coordinate with
internal departments, such as legal, HR and finance, to ensure that
outsourcing arrangements comply with regulatory requirements and
company policies. Negotiate any new contracts with outsourcing
partners, including defining scope, setting performance metrics,
establishing timelines, and agreeing on financial terms. Identify,
evaluate, and select outsourcing partners based on their capabilities,
performance history, and alignment with the company’s standards and
requirements. Conduct risk management activities related to
outsourcing, including identifying potential risks, developing
mitigation strategies, and preparing contingency plans for critical
outsourced functions. Requirements 10+ years demonstrated experience
in managing external outsourcing partnerships, specifically top tier
offshore providers delivering global technology services across
Applications, Infrastructure, and Cyber Security Experience in Vendor
Management – specifically working with a top tier offshore IT
provider 10+ years experience working in, or alongside, a global IT
organization Cross cultural communications – ability to successfully
foster a collaborative work environment with internal teams and
external service providers that transcends geographical and cultural
barriers Risk Management – development of contingency plans to
mitigate IT service disruptions and maintain operational continuity
and protecting the quality of work delivered Strong negotiation,
management, influencing, and decision-making skills The ability to
work and communicate effectively with every level of the organization
Excellent analytical, problem-solving, and organizational skills
Outstanding written and verbal communication and presentation skills
Strong experience in Project Management methodologies, certification a
plus Complex contract and billing management experience Cross
functional leadership Bachelor’s degree in business, finance, IT, or
a related field Benefits Flexible working hours, 50% remote work
possible 30 days of holiday per year 13,5 salaries a year Modern
office and inspiring working environment Subsidized meals in the
neighborhood of our office (Stadtküche) Public transport ticket (100%
subsidized) or free parking space Bike leasing Subsidy fitness first
gym Employee Assistance Program to support your health, mental and
emotional well-being Comprehensive company pension scheme Joint
company events and activities Evident Europe GmbH is an equal
opportunities employer and we look forward to receiving your
application.
- Qualifikation
- Arbeitskräfte
- Verdienst:
- n.a.
- Bewerbung an
- EVIDENT Europe GmbH
Am Strandkai 1
De 20457 Hamburg
Stellenangebot powered by
Die Veröffentlichung dieses Stellenangebotes bei regiobizz.de erfolgt mit freundlicher Genehmigung von GermanPersonnel im Namen des Stellenanbieters. Eine gewerbliche Nutzung dieser Daten sowie deren Veröffentlichung in jeder Form ist ohne ausdrückliche Genehmigung von GermanPersonnel strengstens untersagt.