Customer Support (m/f/d) Part Time- Remote für Potsdam gesucht

Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt

Job Kategorie: IT/IT-Dienstleistung Informationstechnologie (IT)

Stellenangebot Basisdaten

Arbeitsort:: DE 14467 Potsdam
Umkreis:: keine Angabe.
Art der Arbeitsstelle:
Letze Aktualisierung:: 23.12.20242024-12-23

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Stellenausschreibung: Customer Support (m/f/d) Part Time- Remote

Arbeitgeber bzw. Arbeitsvermittler: Stenon GmbH in Hamburg

Branche: IT/IT-Dienstleistung

Kategorie: Informationstechnologie (IT)

Stellenbeschreibung: Intro At Stenon, we are on a mission to democratize soil data. We have become the global market leader in real-time, digital soil data that is totally laboratory-independent. This provides farmers with essential data to make optimal and sustainable cultivation decisions, boosting yield, crop quality, and soil health while saving money on inputs. As a member of our Customer Experience team, you will be responsible for directly supporting customers. While helping customers, you will have the opportunity to offer insights to product, design, and hardware teams. As an owner of customer satisfaction, your job is to solve problems, communicate effectively, provide solutions and guidance to our customers. Tasks Work with customers to reach maximum potential while using the FarmLab Define and discuss soil sampling strategies with customers Conduct onboarding trainings and ensure customer happiness after first trainings Solve customer problems and provide technical support Discuss rental contracts with customers Arrange collections and deliveries Sort out internal space (Confluence) Help with new projects Requirements Good agricultural knowledge, or background Good interpersonal and communication skills Native German language level English language at a good level 1 Year experience in customer-facing role CRM knowledge Additonal Spanish, Portugese or Russia is a big plus Benefits A fully remote or hybrid work setup —work anywhere in Germany Permanent part-time position with flexible work hours A role within a highly productive and supportive team full of dedicated, hard-working professionals An agile work environment with flat hierarchies and an international team Company provided laptop Home office allowance Team building and company retreats: This year we went to Gran Canaria for a 3-day company retreat. ABC Berlin/Potsdam Travel Pass, if needed Closing At Stenon, we empower farmers to make informed decisions for sustainable agriculture. Our team is passionate about innovation, collaboration, open communication, and excellence. We are on a mission to make soil data accessible in real-time, thus changing how farmers can cultivate their land. To achieve this, we put our customers first and try to understand the challenges they face deeply. This will allow us to build the best possible products. We value transparency and honesty to become as performant as possible. With an open yet always constructive feedback culture, we learn from each other and improve continuously. We have high standards and reward performance, but at the same time, we want to work with positive people who treat their colleagues exceptionally well.

Qualifikation: Arbeitskräfte

Verdienst:: n.a.

Bewerbung an: Stenon GmbH
Am Strandkai 1
De 20457 Hamburg

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