Customer Support Engineer für Anzing bei München gesucht
Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt
Job Kategorie: IT/IT-Dienstleistung Informationstechnologie (IT)
Stellenangebot Basisdaten
- Arbeitsort:
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DE 85646 Anzing bei München
- Umkreis:
-
keine Angabe.
- Art der Arbeitsstelle:
-
- Letze Aktualisierung:
-
19.09.20242024-09-19
Stellenausschreibung: Customer Support Engineer
- Arbeitgeber bzw.
Arbeitsvermittler
-
Tulip Interfaces Inc in Hamburg
- Branche
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IT/IT-Dienstleistung
- Kategorie
-
Informationstechnologie (IT)
- Stellenbeschreibung
- Intro Tulip, the Manufacturing App Platform, is empowering the
world’s leading manufacturers to improve the productivity of their
teams, the quality of their output, and the efficiency of their
operations. With Tulip’s no-code platform, manufacturers can empower
those closest to operations to digitally transform their shop floors
and gain real-time visibility into the people, machines, and processes
involved in production--all in a matter of days. Manufacturers of all
sizes, across industries including consumer electronics, contract
manufacturing, automotive, apparel, medical devices, aerospace and
defense, and more, have implemented Tulip’s intuitive platform to
solve some of the most pressing challenges in manufacturing:
digitizing paper-based processes, integrating industrial IoT (IIoT)
technologies with legacy factory machines, and capturing and analyzing
real-time production floor data. A spinoff out of MIT, the company is
headquartered in Somerville, MA, with offices in the UK and Germany.
It has been recognized as a Forbes IoT Startup to Watch, Gartner Cool
Vendor, IDC Innovator, Frost and Sullivan Entrepreneurial Company of
the year, and a World Economic Forum Technology Pioneer. Tasks Key
Responsibilities: Act as the frontline contact for customers in need
of support, and provide timely, accurate, and complete responses to
inquiries Educate customers on the product, usage, and features
Diagnose, troubleshoot, and resolve technical issues, working with
cross-functional teams as needed Manage Support workload to provide
visibility to issues and resolution status Continuously improve the
internal support processes and tools Expand product documentation held
in our customer-facing knowledge base Requirements What skills do I
need? Exceptional communication skills, written and oral Collaborative
team player who can partner with and manage multiple teams to resolve
issues Experience in computer science a plus; familiarity with SQL and
basic coding at a minimum Experience in manufacturing or process
engineering a plus 4-year university degree in engineering or computer
science Fluent in German and English; French fluency is a plus
- Qualifikation
- Arbeitskräfte
- Verdienst:
- n.a.
- Bewerbung an
- Tulip Interfaces Inc
Am Strandkai 1
De 20457 Hamburg
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