Customer Success Manager - (f/m/x) für Berlin gesucht

Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt

Job Kategorie: IT/IT-Dienstleistung Informationstechnologie (IT)

Stellenangebot Basisdaten

Arbeitsort:: DE 10119 Berlin
Umkreis:: keine Angabe.
Art der Arbeitsstelle:
Letze Aktualisierung:: 14.11.20242024-11-14

ONLINE BEWERBEN - KLICKEN SIE HIER UM DAS ONLINE BEWERBUNGSFORMULAR ZU ÖFFNEN

Stellenausschreibung: Customer Success Manager - (f/m/x)

Arbeitgeber bzw. Arbeitsvermittler: traide AI in Hamburg

Branche: IT/IT-Dienstleistung

Kategorie: Informationstechnologie (IT)

Stellenbeschreibung: Einleitung Join our mission to revolutionize traide compliance as a Customer Success Manager At traide AI, we empower our enterprise clients to streamline their customs processes, delivering up to 87% time savings while minimizing errors. Our platform is trusted by leading brands like Siemens Healthineers , Würth and Jack Wolfskin , driving 1000% growth over the past 12 months - and we’re just getting started. As we continue scaling, we’re looking for a dynamic Customer Success Manager to be the cornerstone of our Customer Success team starting January 1st, 2025 . You will have the opportunity to shape the department from the ground up and drive exceptional value for our growing customer base. Working closely with our Co-Founder and CEO, Leonie, you’ll be at the forefront of transforming trade compliance. Are you ready for the challenge? Aufgaben What you will own Build Strong Customer Relationships : Become the trusted partner for our customers, driving long-term, scalable relationships and acting as their main point of contact Implement and Optimize Success Metrics : Monitor and evaluate key metrics to ensure high customer satisfaction and continuous optimization of our processes Drive Customer Growth and Retention : Collaborate with our Sales team to identify opportunities for account expansion, ensuring customers realize the full potential of our platform Ensure Smooth Customer Transitions : Seamlessly guide customers from acquisition to long-term engagement, ensuring they experience the full value of our platform from day one Qualifikation Who you are You have several years of experience in Customer Success, Account Management, or a similar role, ideally within the B2B SaaS or tech space You’re data-driven and comfortable with using metrics to refine processes and improve customer experiences You want to take on responsibility in a team - As a team player, you are motivated to build and help shape a great customer success management and a strong customer community You thrive on solving complex challenges and delivering creative solutions You’re proactive , highly motivated and can thrive in a fast-paced, evolving startup environment You have strong communication skills and are fluent in German and English (written and spoken) Benefits What you can expect Shape the Future : Be part of a startup culture where your voice matters, and your contributions drive real impact International Team : Join a fast-growing team with a diverse and international culture, based in a vibrant office in Berlin’s Rosenthaler Platz Growth Opportunities : Be at the heart of our mission to revolutionize trade compliance and take advantage of a steep learning curve with plenty of room for personal and professional development Flexibility and Trust : We operate on a trust-based, flexible work culture, offering remote work options and an open, collaborative environment Noch ein paar Worte zum Schluss We believe in fostering a diverse, inclusive, and growth-oriented workplace. We value people of all backgrounds and ensure a fair, non-discriminatory recruitment process. If this sounds like the challenge you’re looking for, we encourage you to apply - even if your experience doesn’t perfectly match every qualification. We believe in people’s potential and we’d love to hear from you!

Qualifikation: Arbeitskräfte

Verdienst:: n.a.

Bewerbung an: traide AI
Am Strandkai 1
De 20457 Hamburg

ONLINE BEWERBEN - KLICKEN SIE HIER UM DAS ONLINE BEWERBUNGSFORMULAR ZU ÖFFNEN

Stellenangebot powered by

Die Veröffentlichung dieses Stellenangebotes bei regiobizz.de erfolgt mit freundlicher Genehmigung von GermanPersonnel im Namen des Stellenanbieters. Eine gewerbliche Nutzung dieser Daten sowie deren Veröffentlichung in jeder Form ist ohne ausdrückliche Genehmigung von GermanPersonnel strengstens untersagt.