Callcenteragent (m/w/d) für Berlin gesucht

Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt

Job Kategorie: Banken/Finanzdienstleistungen Kundendienst/Service/CallCenter

Stellenangebot Basisdaten

Arbeitsort:: DE 10117 Berlin
Umkreis:: keine Angabe.
Art der Arbeitsstelle:
Letze Aktualisierung:: 13.11.20242024-11-13

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Stellenausschreibung: Callcenteragent (m/w/d)

Arbeitgeber bzw. Arbeitsvermittler: Randstad Deutschland in Berlin

Branche: Banken/Finanzdienstleistungen

Kategorie: Kundendienst/Service/CallCenter

Stellenbeschreibung: Finding the right job is always crucial, and at Randstad, we are here to support you in finding your dream job. As a leading personnel service provider, we have a wide range of job opportunities that align with your skills and interests. Take a look at this attractive position as Call Agent with our business partner, a financial services company in Berlin. If you think it could be a good fit, simply apply online. At Randstad, we warmly welcome applications from individuals with disabilities. Das dürfen Sie erwarten - Attractive salary based on the BAP/DGB collective agreement - The possibility of partial payments - Attractive social benefits, such as vacation and Christmas bonuses - Challenging projects and diverse tasks in an international environment - Thorough induction/training provided by our client company Ihre Aufgaben - Representing Mondu with a helpful and understanding demeanor to provide users with an exceptional Mondu experience. - Developing creative approaches to problem solving and taking ownership of projects. - Communicating with customers through different channels and at different points of their customer journey - Exceeding customer expectations when they contact us with questions or problems by taking ownership of their issues and finding appropriate solutions in collaboration with internal and external stakeholders - Utilizing available tools to solve problems and suggesting improvements to tools and processes Unsere Anforderungen - Strong interpersonal skills with an empathetic, friendly, diplomatic, and composed approach, coupled with a hands-on mentality - Prior experience in customer service or operations - Familiarity with helpdesk applications (Zendesk, Freshdesk, HubSpot, etc.), is advantageous, but not mandatory - Proficiency in both written and spoken Dutch and good English language skills - Speaking German would be a plus - Attentiveness and a natural inclination to assist others when needed - Commitment to precise and open communication

Qualifikation: Arbeitskräfte

Verdienst:: 2400.00 - 2700.00 EUR

Bewerbung an: Randstad Deutschland
Friedrichstraße 119
De 10117 Berlin
Telefon: +49 30 25290227
Email: roy.rosslau@randstad.de

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